Privacy Policy

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, and billing information. This information is necessary to provide you with our CRM services.

Customer Data

You may input customer information into SUMit CRM, including names, contact details, transaction history, and notes. This data belongs to you, and we act as a processor of this information.

Usage Information

We collect information about how you use our platform, including login times, features accessed, and technical data such as IP addresses, browser types, and device information.

2. How We Use Your Information

• • To provide, maintain, and improve our CRM services
• • To process payments and manage your account
• • To communicate with you about service updates and support
• • To ensure security and prevent unauthorized access
• • To analyze usage patterns and improve our platform

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in these limited circumstances:

• • With trusted service providers who help us operate our platform (hosting, payment processing)
• • When required by law or to protect our rights and safety
• • In connection with a business transfer or acquisition (with notice to you)

4. Data Security

We implement industry-standard security measures to protect your information, including:

• • SSL/TLS encryption for data transmission
• • Encrypted data storage
• • Regular security audits and monitoring
• • Access controls and authentication requirements

5. Your Rights

You have the following rights regarding your personal information:

• • Access: Request a copy of your personal data
• • Correction: Update or correct inaccurate information
• • Deletion: Request deletion of your account and data
• • Portability: Export your data in a standard format
• • Opt-out: Unsubscribe from marketing communications

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legitimate business purposes, including:

• • Legal compliance and dispute resolution
• • Security and fraud prevention
• • Backup systems (automatically purged within 90 days)

7. Cookies and Tracking

We use essential cookies to provide our services and analytics cookies to improve our platform. You can control cookie preferences through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

SUMit CRM is intended for business use and is not directed to children under 16. We do not knowingly collect personal information from children under 16.

10. Policy Updates

We may update this privacy policy periodically. We will notify you of significant changes via email or through our platform. Continued use of our services constitutes acceptance of the updated policy.